Policies

Hotel Sydney Policies

  • Groups

    No special conditions apply for groups.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    This property does not accommodate bachelor(ette) or similar parties. Please inform Meriton Suites Zetland of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be canceled and the total cost of the accommodations will be charged. Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.75% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card. New Year's Eve: Pre-payment for the night of 31 December will be required. Your credit or debit card will be charged within 48 hours after the booking is made. Additional terms and conditions apply, please contact the hotel for further information using the contact details found on the booking confirmation. All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days. A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorization upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure. A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows:- Studio/Suites with 1 bedroom: Up to AU $100- Suites with 2 bedrooms: Up to AU $200- Suites with 3 bedrooms: Up to AU $400- Penthouses: Up to $2000 Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Please contact the property using the contact details found on the booking confirmation, for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Meriton Suites Kent Street, Sydney in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.

Meriton Suites Zetland Main image
Meriton Suites Zetland

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